Senior Customer Success Manager

A leading, Innovative  Software Company, is looking a Senior Customer Success Manager to work with the company's global 

enterprise customer base.

The Customer Success Manager is expected to fully partner with the customers, understand their goals, and help drive them to the necessary outcome by cultivating a trusted and sustainable relationship, tracking their activity, managing ongoing feedback, and working internally to advocate for their needs, throughout their post-sales lifecycle, to ensure their innovation program is thriving and monitoring ROI, growth and engagement using our platform.